We share the stress and nervousness over COVID-19 with you, the rest of the medical community, the nation, and the world. The health and safety of our patients, visitors, staff and their families are our number one priority. We understand that in order to minimize risk we will all have to continue to make changes to our daily routines, personal habits, and business practices for the foreseeable future. The leadership team is actively monitoring updates and guidelines set forth by the Centers for Disease Control and Prevention (CDC), Arizona Department of Health Services (AZDHS), and the World Health Organization (WHO).
Stamp Medical will continue to provide the rigorous cleaning and sanitation practices that you have come to expect and are already in place. Additionally, in accordance with those recommendations, new more stringent protocols will also be implemented. Until further notice all staff will wear a surgical mask when interacting with patients and may wear gloves for administrative tasks.
A medical grade disinfectant will be used to wipe surfaces, doors, handles, and chairs more frequently. Writing utensils and clipboards will be wiped between each patient use. While we have had no reported cases of the COVID-19 virus at Stamp Medical and Arizona Department of Health Services has listed the level of community spread as “minimal”, in order to limit risk and maximize everyone’s safety, we will temporarily be restricting visitor access.
Moving forward only the patient will be allowed to enter the business office to complete paperwork. Furthermore, at this time only one person, who must be designated at check in, will be allowed to accompany the patient in the treatment as well as the pre- and post-procedural areas. Please make every effort to decrease the number of individuals waiting in the lobby by having only one visitor per patient.
We encourage everyone to practice safe hygiene including covering your mouth and nose with a tissue or your sleeve when coughing or sneezing, extended hand washing (for at least 20 seconds) with our antibacterial soap, and frequently utilizing the touchless hand sanitizer dispensers that are conveniently located throughout the facility.
We also ask that if you feel ill, are experiencing cold or flu like symptoms or have been around someone who has, please refrain from entering the facility. If you must come into the building, please immediately sanitize your hands before and after utilizing a complimentary mask found on the front desk counter. We will gladly provide updates to you via phone and bring your loved one out to your car for post-operative discharge instructions when needed.
Stamp Medical will continue to prioritize the safety and well-being of our patients, staff and visitors, provide evidencebased care, and keep you informed. Please feel free to reach out with any questions or concerns. Thank you for your support as we all navigate this temporary “new normal” together. We aren’t just here for you; we understand that we are here because of you.
Sincerely,Dr. Darren Kalanj
Director of Operations